Author Archives: Mathias Knops

How to Reach the Anytime, Anywhere Customer

Anytime, Anywhere Customer

In our digital age, keeping up with mobile consumers means knowing their needs even before they do. Read this enlightening article to know how your business can ride the next wave of customer experience.

Posted byMathias KnopsOctober 6, 2017Posted inOvercoming Challenges, The Future of DataTags: Analytics, Customer Experience, Customer Service

Think Big: How to Expand Your SME Across APJ

SMEs can finally take their growth even beyond the Asia Pacific-Japan region. Here’s how.

Posted byMathias KnopsJuly 19, 2017Posted inJump-start the Journey, The Future of LeadershipTags: Cloud, Digital Transformation, SME